Terms of Service

Last updated: January 2026

These Terms of Service govern your use of the idigitgroup.com website and any services provided by iDigitGroup Ltd ("we", "us", or "our").

1. Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Services Description

iDigitGroup provides digital marketing and web services including:

• Search Engine Optimisation (SEO) • Answer Engine Optimisation (AEO) • Local SEO and Google Business Profile Management • Technical SEO Audits and Implementation • Website Maintenance and Support • AI Visibility Monitoring Tools

The specific services provided will be outlined in individual service agreements or proposals.

3. Service Agreements

All SEO and marketing services are provided under separate service agreements that outline:

• Scope of work and deliverables • Pricing and payment terms • Contract duration and renewal terms • Cancellation and refund policies

These service agreements take precedence over these general Terms of Service where applicable.

4. Payment Terms

• Payment terms are defined in your service agreement or proposal • We accept bank transfer, credit card, and other agreed methods • Late payments may incur additional charges • Services may be paused for non-payment • Refunds are handled according to individual agreements

5. Intellectual Property

**Our Content**: The Service and its original content, features, and functionality are and will remain the exclusive property of iDigitGroup Ltd. Our trademarks, logos, and service marks may not be used without prior written consent.

**Your Content**: You retain ownership of content you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

**Deliverables**: Unless otherwise specified in your service agreement, work product created specifically for you becomes your property upon full payment.

6. User Responsibilities

When using our Service, you agree to:

• Provide accurate and complete information • Maintain the security of your account credentials • Notify us immediately of any unauthorized access • Not use the Service for any illegal or unauthorized purpose • Not attempt to interfere with or disrupt the Service • Comply with all applicable laws and regulations

7. AI Tool Terms

Use of our AI Visibility Tool is subject to additional terms:

• The tool is provided "as is" for informational purposes • Results are generated via automated analysis and may be approximate • We do not guarantee specific outcomes or rankings • Usage limits apply based on your subscription tier • Data collected through the tool is subject to our Privacy Policy

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim • We do not guarantee specific SEO rankings or traffic results • We are not responsible for changes in search engine algorithms • We are not liable for third-party actions or services

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose • Non-infringement • Accuracy or reliability of results • Uninterrupted or error-free service • Security of data transmission

10. Indemnification

You agree to defend, indemnify, and hold harmless iDigitGroup Ltd and its employees, contractors, agents, and affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms • Non-payment of fees • Fraudulent or illegal activity • At our sole discretion

Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, contact us:

**Email**: hello@idigitgroup.com **WhatsApp**: +44 203 576 0269 **Address**: London, United Kingdom

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